How to Open HEIC Files on Windows 11 and 10

Open a HEIC file in Windows Photos: Right-click the file and choose Open with → Photos. If Photos asks for an extension, check for both HEIF Image Extensions and HEVC Video Extensions in the Microsoft Store. To view the photo without installing a Windows codec, convert a copy to JPG and open that copy in Photos.

Your goalWhat to do
Open the original .heic fileUse Windows Photos with HEIF and HEVC support.
Open or share a photo without installing a codecMake a JPG copy in your browser.
Fix an iPhone import that came through as HEICTry importing again with Automatic transfer.

How to open HEIC files in Windows 11 and 10

  1. In File Explorer, right-click a .heic file and select Open with → Photos. If it opens, you can keep using Photos.
  2. If Photos asks for an extension, check the Microsoft Store for HEIF Image Extensions and HEVC Video Extensions. Install the missing component. The HEIF extension is free and the HEVC listing can charge a fee. Check your Store listing for availability and price.
  3. Close and reopen Photos, then open the same file again. On a managed PC, your administrator may control Store access.

HEIF is the container format. Many iPhone .heic photos use HEVC compression inside that container. Windows needs support for both layers to decode those files. See Microsoft’s Photos extension instructions and our Windows 10 extension walkthrough.

Preview HEIC or convert to JPG without installing a codec

Preview a HEIC photo

Choose one HEIC or HEIF photo, up to 20 MiB and 50 megapixels. The preview and optional JPG are created on your device. Keep your original for full quality and metadata.

For several photos, open the converter with HEIC and JPG preselected, then enable Batch mode.

Convert HEIC to JPG

JPG is useful for sharing with people or apps that cannot open HEIC. JPG conversion can change image quality or omit metadata. If you want a desktop viewer for the original file, IrfanView’s FAQ lists the decoder support it requires.

Fix HEIC files that still won’t open on Windows

What you seeWhat to check
Photos asks for an extension after you installed HEIF.Check whether HEVC Video Extensions is also installed. Reopen Photos after installing it.
The photo opens, but File Explorer shows a generic icon.Choose a larger icon view. In File Explorer Options → View, check that “Always show icons, never thumbnails” is off.
One HEIC fails while others open.Copy that photo again from the source and test the new copy. This helps rule out an incomplete transfer.
Microsoft Store installs are blocked.Use a JPG copy if your organisation allows browser-based conversion, or ask IT to install the required extension.

Transfer iPhone HEIC photos as JPG or take new JPG photos

  • Photos you already took. On your iPhone, go to Settings → Apps → Photos. Under Transfer to Mac or PC, choose Automatic and try importing again over USB. Apple says compatible formats may be used during USB import. On older iOS versions, Photos may be listed directly in Settings.
  • New photos. Go to Settings → Camera → Formats → Most Compatible. Standard new camera photos use JPEG. This changes future captures. See Apple’s HEIF and HEVC guide.

Frequently asked questions

Do I need both HEIF and HEVC extensions to open HEIC photos?
If Windows Photos asks for an extension, Microsoft recommends checking for both HEIF Image Extensions and HEVC Video Extensions. If Photos already opens your HEIC files, your PC already has the support it needs.
How can I open HEIC on Windows without buying the HEVC extension?
Convert a copy to JPG with the HEIC to JPG converter and open that copy in Photos. The conversion runs in the browser and does not require the Windows HEVC extension. Keep the original HEIC for your archive.
Why won't Windows Photos open HEIC after I installed HEIF Image Extensions?
HEIF support lets Windows read the container. Many iPhone HEIC photos also need an HEVC decoder for the image inside it. Check for HEVC Video Extensions and close and reopen Photos after installing the missing extension.
Why are my HEIC thumbnails missing in File Explorer?
Open the photo in Photos first. If it opens, check File Explorer's thumbnail setting and switch to an icon view. If Photos also shows an extension error, check HEIF and HEVC support before troubleshooting thumbnails.
Can I open iPhone HEIC files with IrfanView?
Yes, with compatible HEIC decoding support. IrfanView's FAQ says an HEVC extension or compatible codec is required. Installing the IrfanView plug-ins alone is not a substitute for a decoder.
Will Most Compatible convert the HEIC photos already on my iPhone?
The camera setting applies to new captures. For photos you already took, try importing again with Automatic transfer or make JPG copies of the HEIC files you already copied to Windows.
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Convertlo Editorial Team
Guides for bridging the Apple–Windows compatibility gap, one file format at a time.
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